OUR MISSION
To provide services related to human health effectively, safely, continuously and in a timely manner within the framework of contemporary standards, and to monitor and evaluate the results.
OUR VISION
To achieve quality and excellence in healthcare services by prioritizing harmony, respect and honesty with a strong team spirit.
OUR QUALITY POLICY
v To provide medical care services that are patient-centered, reliable, based on a holistic approach, in accordance with scientific and ethical standards, based on continuous improvement, meeting the training needs of patients and their relatives, offering a sensitive and therapeutic environment, and aiming for excellence in care in all the services we offer.
v To comply with occupational health and safety services legislation, to identify factors threatening the health and safety of our employees for the sustainable and qualified development of occupational safety culture, to take measures to protect them from environmental infections, and to provide a healthy and safe working environment.
v To ensure the participation of patients and their relatives in the processes of the services we provide in our hospital, based on patient rights legislation, to increase patient satisfaction by evaluating their requests, suggestions and complaints. To measure patient satisfaction levels at regular intervals and make the necessary improvements.
v To ensure that examination requests are made in accordance with the clinical guidelines published by your Ministry, to ensure that examination services are carried out effectively and efficiently, and to ensure that examinations are completed as soon as possible.
v To provide continuous training support to our employees in order to provide effective and efficient health services in line with scientific developments, to work to increase the satisfaction and motivation levels of our employees, to measure employee satisfaction levels at regular intervals and to make the necessary improvements.
v To comply with all legislation and standards related to the services we provide and to create a corporate culture among our employees. To aim for continuous measurement and improvement by evaluating our services and basing our actions on the participation of all employees, and to engage in continuous improvement activities.
v To ensure that antibiotic preion rates are below the Turkish average and the previous period's value by ensuring the use of medications in accordance with clinical guidelines.
v To manage or mitigate risks with a holistic approach, together with all employees and stakeholders, by implementing all legislation related to the information security management system. To be prepared for cyber attack situations and to ensure that services are not disrupted. v To carry out the necessary work to achieve and complete our short-to-medium term plans during the year. To also carry out the necessary work for our long-term plans and to secure the necessary projects and support for these efforts.
v Without compromising our institution's vision, mission, and values; we are committed to providing effective and efficient healthcare services by engaging in continuous training and improvement activities, achieving high-level healthcare standards in service, ensuring that development is documented, measurable, and evidence-based, and adhering to regulations.
OUR VALUES
v Honesty
v Exemplary and Pioneering Practices
v Research
v Reliability
v Following Innovations
v Fair Treatment
v Responsibility
v Continuous Improvement
v Team Spirit
v Patient-Centeredness
v Sensitivity
v Employee-Centeredness
v Tolerance